CLS prides itself on the provision of world class commercial landscaping services. As part of an ongoing system of quality development and continuous improvement we are currently accredited to ISO9002 (2000) and working towards incorporating elements of the ISO14001 Environmental Management system into that quality system.

The implementation of ISO9002, in conjunction with a Total Quality Management system already in existence at CLS, has contributed to a Quality System which is customer and performance focused. All employees of CLS are involved in the Quality System and actively contribute in the process and business improvement strategies of the organization.

The Quality Assurance ISO9002 system at CLS provides for the delivery of stable and capable services which ensure that the clients needs and expectations are met at all times. CLS's commitment to quality has now focused on the Australian Quality Council's Award framework and is actively involved in integrating contemporary quality systems and processes into the Landscaping industry. It is through the implementation of such quality principles that CLS has become benchmark for the development of Quality Management Systems in the commercial landscaping sector.

Consolidated Landscape Services and its Bushcare division, Native Vegetation Services, will continually strive to maintain and develop our focus markets through the provision of products and services geared towards meeting the needs of our customers.

The products and services will maintain a level of high quality and consistency through the use of:

• A system of recorded and defined procedures which are understood by personnel and that are appropriate to their needs;
• A system of process and performance measurement indicators designed to monitor performance and provide targets for improvement.